SHIPPING AND POLICIES

 

HANDMADE ITEMS

All miniatures are handmade by me.

Miniature foods are made out of Fimo Clay in 1:12 scale. TRUE TO SCALE. Please read each item’s description

before purchasing.

Please be reminded that due to lighting effect and monitor’s brightness/contrast settings the color of tone of the website’s

photo and actual item could be slightly different.

 

PAYMENT

The prices are listed in Euro.

I accept all major credit cards through Paypal. Payment is always in advance, the order will not be processed or shipped

before full payment has been received.

 

SHIPPING

Please make sure you give the correct shipping address upon checkout. No refunds for incorrect shipping address.

All duties or import taxes are the buyer’s responsibility.

Please allow 3 to 5 days for me to complete your order before shipping it. All the items in my webshop

are made to order. I don't use stock anymore because in the past some of my items didn't sell as well as I anticipated, leaving

me with useless stock which is a waste of time and energy. That's why I choose for the made to order concept so no stock will

go to waste and each buyer is guaranteed to have a brand new item. 

 

For orders with a total value of 30 euro or above I strongly recommend shipment with track and trace.

If you decide to have your order (worth 30 euro or above) shipped by regular instead with track and trace, please be aware

that in case of loss your order will not be replaced or refunded.

 

DELIVERY TIME

International delivery may vary from 2 to 5 weeks depending on your country of origin.

After this time if you have not received your order please contact me.

 

REFUNDS AND EXCHANGES

If something arrives broken, please contact me. A new item will be shipped to you after you’ve returned the broken one.

You may return it within 3 days of receipt. The return shipping costs are at your own charge.

 

COMMISSIONS AND SPECIAL ORDERS

I don't accept commission and special orders right now.